Frequently Asked Questions
Q: Will COVID-19 affect my Sneakrverse.com order?
A: At Sneakrverse, our top priority is the health and well-being of our team, clientelle and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19).
- We have taken the precautionary measure to temporarily close our store in Nottingham.
- Sneakrverse.com remains open and we are dedicated to providing you with the shopping experience you have come to know and love.
- Estimated shipping of available items is within 2-5 business days. Please refer to email received after order confirmation.
A: Sneakrverse locations will continue to accept contactless Mobile Payment including Apple Pay, Samsung Pay, Android Pay.
Q: Do you offer a washroom or disinfection?
A: Currently in store we do not offer washrooms to clients however before you enter all stores you will be asked to use our hand sanitiser to provide a safer experience for all, unless you are exempt.
Q: Is there a client service available?
A: Currently during the UK National Lockdown we do not offer any client services, by creating an account you can receive updates to when it will be available again.