Frequently Asked Questions

Q: Will COVID-19 affect my Sneakrverse.com order?

A: At Sneakrverse, our top priority is the health and well-being of our team, clientelle and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19). 

 
  • We have taken the precautionary measure to temporarily close our store in Nottingham.
  • Sneakrverse.com remains open and we are dedicated to providing you with the shopping experience you have come to know and love. 
  • Estimated shipping of available items is within 2-5 business days.  Please refer to email received after order confirmation.
Q: Do Sneakrverse offer contactless payments such as Apple Pay in stores?

 

A: Sneakrverse locations will continue to accept contactless Mobile Payment including Apple Pay, Samsung Pay, Android Pay.

 

Q: Do you offer a washroom or disinfection?

A: Currently in store we do not offer washrooms to clients however before you enter all stores you will be asked to use our hand sanitiser to provide a safer experience for all, unless you are exempt.

 

Q: Is there a client service available?

A: Currently during the UK National Lockdown we do not offer any client services, by creating an account you can receive updates to when it will be available again.

 

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